System Requirements| Next Generation Computer Security and Protection

SmartShield, SmartShield Education, SmartShield Library Client

Minimum:

  • Windows XP (SP2 and higher), Vista, Windows 7 and Windows 8/8.1
  • 512 MB Memory
  • .NET 2.0 or higher
  • 4 GB Free Disk Space
  • - File system must be NTFS
  • - C: drive cannot be compressed
  • - RAID configurations are not supported

Recommended:

  • Windows XP (SP2 and higher), Vista, Windows 7 and Windows 8/8.1
  • Dual Core 2 GHz Processor or greater
  • 4 GB Memory
  • .NET 2.0 or higher
  • 10 GB Free Disk Space
  • - File system must be NTFS
  • - C: drive cannot be compressed
  • - RAID configurations are not supported

SmartShield for Mac

Minimum:

  • Version 2.1.11.41 - Mac OS 10.6, 10.7, 10.8
  • Version 2.1.11.50+ - 10.9, 10.10
  • 2.4 GHz Processor
  • 2 GB Memory
  • 4 GB Free Disk Space
  • - Drive cannot be compressed or encrypted
  • - RAID configurations are not supported

Recommended:

  • Version 2.1.11.41 - Mac OS 10.6, 10.7, 10.8
  • Version 2.1.11.50+ - 10.9, 10.10
  • 3.1 GHz Processor
  • 4 GB Memory
  • 10 GB Free Disk Space
  • - Drive cannot be compressed or encrypted
  • - RAID configurations are not supported

SmartControl Resource Manager

Minimum:

  • Windows XP (SP2 and higher), Vista, Windows 7, Windows 8/8.1, Server 2003, Server 2008, and Server 2012
  • 512 MB Memory
  • .NET 2.0 or higher
  • Recommended Minimum screen resolution 800 x 600

Recommended:

  • Windows XP (SP2 and higher), Vista, Windows 7, Windows 8/8.1, Server 2003, Server 2008, and Server 2012
  • Dual Core 2 GHz Processor or greater
  • 4 GB Memory
  • .NET 2.0 or higher

Technical Support

Toll Free: 844.265.6055
Email: [email protected]
8:30a – 5:30p (CST)
Monday - Friday

We strive to answer our technical support calls as quickly and efficiently as we can. There will be times when the phone lines will be busy while our support staff are assisting other customers. If you need immediate assistance, please leave us a voicemail or email us at the above link and one of our representatives will reply back in a timely manner.